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Coaching and Mentoring Skills for Managers and Supervisors - Virtual Learning

Coaching and Mentoring Skills for Managers and Supervisors - Virtual Learning

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Overview

Course Outline

Overview
Why Attend

Most managers know, regardless of their levels of experience, that the people-performance issues are the greatest challenges of their jobs. The secret to success is to be able to multiply your effectiveness through others. This course is for professionals who are interested in advancing their supervisory and managerial capabilities using coaching and mentoring skills. The course introduces the core skills and qualifications required to become an ideal coach or mentor, and it describes how the coaching and mentoring processes really work.

Course Methodology

Live online course where participants will be able to interact with instructor (video and audio), view slides, collaborate with others, comment on discussions, complete assessments, activities, and case studies. 

Course Objectives

By the end of the course, participants will be able to:

  • Define and explain the meaning and the different types of coaching
  • Understand why, how and when to apply coaching in a workplace setting
  • Understand and explain the benefits of coaching and why sometimes coaching fails
  • Learn the skills, characteristics, and qualifications of the ideal coach
  • Improve communication skills to enhance the effectiveness and the quality of coaching sessions
  • Learn and apply a variety of coaching strategies, tools and techniques
  • Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace
Target Audience

Managers and supervisors whose responsibilities require coaching and mentoring others with the aim to help them achieve and exceed their performance targets.

Target Competencies
  • Coaching
  • Mentoring
  • Effective communication
  • Active listening
  • Questioning skills
Course Outline
  • Introduction and definitions
    • What is coaching?
    • Types of coaching
    • Formal and Informal coaching
  • Applications, benefits and challenges of coaching
    • Applications of coaching in the workplace
    • The benefit and importance of coaching
    • Why coaching fails?
    • Operational and organizational barriers
    • Why managers do not coach?
    • Coaching mistakes to avoid
  • Coaching styles and skills
    • Characteristics of an ideal coach
    • How a good coach is described
    • Coaching styles: What kind of a coach are you?
  • Coaching sessions, strategies and approaches
    • Elements of a good coaching session
    • Five steps of coaching
    • Coaching approach using the TGROW model
    • SWOT analysis in Coaching
    • Asking the right questions in coaching
    • Arranging the room for coaching
    • Running the coaching session
  • Mentoring
    • What is mentoring? Origin of the word
    • The historical mentor and modern-day definitions
    • Corporate mentoring
    • Characteristics of mentoring
    • The mentoring impacts
    • Practical applications
    • Informal vs. formal mentoring
    • Why mentoring and whom to mentor?
    • Benefits of mentoring
    • Role and attributes of a mentor
    • Mentoring meeting and agenda
Schedule & Fees
2026 Schedule & Fees
USD 3,300
Per participant
  • 25 - 29 Oct, 2026
  • English
USD 3,300
Per participant
  • 25 - 29 Oct, 2026
  • Arabic
USD 3,300
Per participant
  • 13 - 17 Dec, 2026
  • English
USD 3,300
Per participant
  • 13 - 17 Dec, 2026
  • Arabic
2027 Schedule & Fees
USD 3,300
Per participant
  • 24 - 28 Jan, 2027
  • English
USD 3,300
Per participant
  • 24 - 28 Jan, 2027
  • Arabic
USD 3,300
Per participant
  • 14 - 18 Mar, 2027
  • English
USD 3,300
Per participant
  • 14 - 18 Mar, 2027
  • Arabic
USD 3,300
Per participant
  • 25 - 29 Apr, 2027
  • English
USD 3,300
Per participant
  • 25 - 29 Apr, 2027
  • Arabic
USD 3,300
Per participant
  • 13 - 17 Jun, 2027
  • English
USD 3,300
Per participant
  • 13 - 17 Jun, 2027
  • Arabic
USD 3,300
Per participant
  • 25 - 29 Jul, 2027
  • English
USD 3,300
Per participant
  • 25 - 29 Jul, 2027
  • Arabic
USD 3,300
Per participant
  • 12 - 16 Sep, 2027
  • English
USD 3,300
Per participant
  • 12 - 16 Sep, 2027
  • Arabic
USD 3,300
Per participant
  • 24 - 28 Oct, 2027
  • English
USD 3,300
Per participant
  • 24 - 28 Oct, 2027
  • Arabic
USD 3,300
Per participant
  • 12 - 16 Dec, 2027
  • English
USD 3,300
Per participant
  • 12 - 16 Dec, 2027
  • Arabic

Dates & fees

25 - 29 Oct, 2026
USD 3,300
25 - 29 Oct, 2026
USD 3,300
13 - 17 Dec, 2026
USD 3,300
13 - 17 Dec, 2026
USD 3,300
24 - 28 Jan, 2027
USD 3,300
24 - 28 Jan, 2027
USD 3,300
14 - 18 Mar, 2027
USD 3,300
14 - 18 Mar, 2027
USD 3,300
25 - 29 Apr, 2027
USD 3,300
25 - 29 Apr, 2027
USD 3,300
13 - 17 Jun, 2027
USD 3,300
13 - 17 Jun, 2027
USD 3,300
25 - 29 Jul, 2027
USD 3,300
25 - 29 Jul, 2027
USD 3,300
12 - 16 Sep, 2027
USD 3,300
12 - 16 Sep, 2027
USD 3,300
24 - 28 Oct, 2027
USD 3,300
24 - 28 Oct, 2027
USD 3,300
12 - 16 Dec, 2027
USD 3,300
12 - 16 Dec, 2027
USD 3,300

Fees + VAT as applicable

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