Leadership Development
412
Personal Effectiveness
53
Workforce Development
263
Auditing and Governance, Risk and Compliance
266
AI in Customer Service
6
Operations Readiness and Assurance
68
Hands-on Automation and Process Control
10
Data Management and Business Intelligence
25
Transportation Management and Aviation
88
Strategic Thinking
220
Healthcare and Pharmaceutical Management
258
Performance and Productivity
128
Engineering and Instrumentation
37
Tourism Management
164
Financial Technology (FinTech)
4
Short Masters
2
Health, Safety and Environment
69
Sales Leadership
163
Education Management Courses
12
Public Relations
213
Maintenance and Engineering
213
Leading Projects
182
Contracts Management
186
Service Leadership
49
Security Management
16
Influence and Communication
29
Business Continuity and Crisis Management
6
AI in Strategic Planning
14
Finance for Non-Financial Managers
229
Oil and Gas
50
Construction Management
109
Government and Public Sector
134
Procurement and Supply Chain Management
340
Graphics & Design Skills Courses
17
Banking, Insurance and Financial Services
156
Legal
12
Administration and Secretarial
149
IT Management and Cyber Security
336
Women Only Courses
Sustainability
155
Digital Innovation and Transformation
17
AI in Administrative & Secretariat
12
This course offers a course on The Fundamentals of Total Quality Management. This specialized course aims to provide participants with a comprehensive understanding of the fundamental concepts of TQM and its practical applications in organizations. In today’s continuously changing and increasingly competitive work environment, quality is one of the key factors that determine the success and sustainability of organizations. Therefore, adopting TQM principles and tools is essential to deliver high-quality products and services that meet customer needs and expectations.
This course focuses on enhancing the skills required to apply TQM, from developing quality strategies to improving processes and interacting with employees. It also aims to enable participants to understand their role in enhancing quality within their organizations and provide them with the necessary tools to achieve continuous performance improvement.
By the end of the course, participants will be able to:
Who Should Attend?
Knowledge and Benefits:
After completing the program, participants will be able to master the following:
Total Quality Management Concepts
Principles of TQM
The Role of Leadership in Quality Management
Basic Quality Tools
Continuous Improvement Techniques
Performance Measurement in Quality Management
Process Analysis and Improvement
Quality Management in Manufacturing and Services
Quality Control and Monitoring
Employee Motivation and Effective Involvement
Training and Development in Quality
Supplier and Customer Participation in Quality Processes
Evaluating the Effectiveness of the Quality Management System
Continuous Improvement through Innovation
Sustaining TQM Practices
Ready to develop your leaders?
Talk to us about our public courses, or a programme built around your team.
Leadership programmes from first-line supervisor to senior executive
Explore Subjects
Ready to develop your leaders?
Talk to us about our public courses, or a programme built around your team.
Leadership programmes from first-line supervisor to senior executive
Explore Subjects
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